SHIPPING & RETURNS
SHIPPING
Orders are processed within 24 hours and are shipped via USPS Ground Advantage. Estimated delivery is 2-5 business days after processing. Please note that holidays and weekends may impact delivery times.
Shipping is available within the continental US (excluding Alaska and Hawaii) and to all APO/FPO/DPO addresses.
International shipping is not offered at this time.
RETURNS
To prevent the spread of potential avian illnesses, returns are only accepted for damaged or incorrect items.
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Our bird toys are meticulously handcrafted and then packaged with the same attention to detail. If you receive a damaged or incorrect item, we want to resolve the issue as quickly as possible. Please inspect your order within 7 days of delivery. If you find any problems, contact us right away. Email a photo of the damaged or incorrect item to cat@thejoyfulbeak.com or use the contact form on our Contact page to start the replacement process. We may also ask for the item(s) to be returned. Your satisfaction and the well-being of your bird are our top priorities!​​