SHIPPING & RETURNS
SHIPPING
Orders are processed within 24 hours and are shipped via USPS Ground Advantage. Estimated delivery is 2-5 business days after processing. Please note that holidays and weekends may impact delivery times.
Shipping is available within the continental US (excluding Alaska and Hawaii) and to all APO/FPO/DPO addresses.
International shipping is not offered at this time.
RETURNS
To prevent the spread of potential avian illnesses, returns are only accepted for damaged or incorrect items.
Our bird toys are meticulously handcrafted and then packaged with the same attention to detail. If you receive a damaged or incorrect item, we want to resolve the issue as quickly as possible. Please inspect your order within 7 days of delivery. If you find any problems, contact us right away. Email a photo of the damaged or incorrect item to cat@thejoyfulbeak.com or use the contact form on our Contact page to start the replacement process. We may also ask for the item(s) to be returned. Your satisfaction and the well-being of your bird are our top priorities!